HELP CENTER

What can we help with?

Find answers about organizing trips and events, participating as a player, running games, managing payments, operating travel experiences and hosting groups at a club.

GETTING STARTED

Choose your role

Choose the experience that matches your role: Organizer, Player, Operator or Club. Each path explains the tools, information and actions available to you.

ORGANIZERS

Trips and events

Trip Mode is built for destination and multi-day golf travel. Event Mode is built for club days, outings, invitationals, member events, pro-ams and other golf competitions. Both include planning, invitations, payments, schedules, games, communication and recaps.

PLAYERS

Know the day

Download the app, accept or decline the invitation, complete profile and check the notifications that matter to your trip. Adding photos and entering scores are optional unless your group assigns you a scoring role.

GAMES

Scoring and winnings

Nassau, Skins, Wolf, Match Play, Best Ball and Stableford are supported, with player handicaps applied to the configured game.

OPERATORS

Acquire, deliver and retain

Operators can capture direct interest, publish experiences and respond to qualified organizer requests with complete proposals that include the itinerary, services, pricing and terms.

CLUBS

Groups, events and trips

No Shanks supports visiting groups, organizer-led events, member-member and member-guest tournaments, invitationals, pro-ams and club-facilitated destination trips.

PAYMENTS

Commitments and processing

Organizers, operators and clubs can request deposits, scheduled installments, event fees, trip balances, optional services and game-related settlements through the configured payment workflow.

MEMORIES

Recaps and history

The permanent history can include the itinerary, courses, participants, pairings, scores, game results, winnings, player and team statistics, photos, reviews and the final recap.

STILL NEED HELP?

Send the context to the right place.

Use general contact for support, request an operator conversation for business use, or schedule a private club demonstration.